Terms & conditions

The simple rules that keep every visit calm — for you, for our therapists and for the next guest.

Last updated: 10 September 2026

1. Bookings

You can book by WhatsApp, phone or email. A booking is confirmed once we reply to confirm the date and time.

2. Arriving and running late

Please arrive about five minutes early. If you’re running late, let us know — we’ll hold the room where we can, but a late start may mean a shorter treatment if another booking follows yours.

3. Changes and cancellations

Please give us as much notice as possible if you need to move or cancel, so we can offer the time to someone else.

4. Your health

Before your treatment, tell your therapist about any medical conditions, injuries, allergies, pregnancy or medication. Massage is for relaxation and general wellbeing; it is not medical treatment and doesn’t replace advice from a doctor or physiotherapist. We may adapt or decline a treatment where it isn’t suitable.

5. Professional conduct

Jina offers therapeutic and relaxation massage only. Any inappropriate request or behaviour towards our therapists ends the treatment immediately.

6. Prices

Prices on this website are in South African rand, per person unless stated (couples prices are for two). Prices and specials can change; the price confirmed when you book is the price you pay.

7. Gift vouchers

Where we issue a gift voucher, the treatment, value and validity shown on the voucher apply.

8. Your belongings

Please keep valuables with you or leave them at home.

9. This website

We keep the information on this website as accurate as we can, but treatments, hours and prices may change. Links to other websites (such as Google Maps or WhatsApp) are provided for convenience; we aren’t responsible for their content.

10. Law

These terms are governed by the laws of South Africa. Nothing in them limits your rights under the Consumer Protection Act.

11. Contact

Jina Thai Massage Spa, 32 Standard Drive, Blairgowrie, Randburg 2194 · 079 282 9822 · contactjinathaimassage@gmail.com